Zoho is a comprehensive suite of enterprise solutions for small businesses, offering a range of web-based applications and tools to help businesses grow. From customer relationship management (CRM) to HR management software, appointment scheduling, accounting, marketing, and more, Zoho provides a wide range of products to meet the needs of any business. Zoho CRM is a fully customisable end-to-end solution that acts as a single repository for sales, marketing, and customer service activities. It is hosted in the US data centre and can be deployed right out of the box.
Zoho People is a smart and easy-to-use HR software application that helps businesses manage their employees. Zoho Forms is a free online form builder that allows you to create custom forms and receive email responses. Zoho Bookings is an appointment scheduler that helps you find the perfect time with your customers. Zoho Books is a cloud-based accounting software that records, audits, and analyses financial transactions.
Zoho Campaigns allows you to send email and social media campaigns to your subscribers. Zoho Desk is a web-based customer service software designed to help you focus on creating customer happiness every day. Zoho SalesInbox launched as an email client exclusively for salespeople. Zoho Contracts is a comprehensive contract management software that streamlines the entire contract lifecycle and improves efficiency in all aspects of contract management.
Zoho CRM also includes procurement, inventory, and some accounting functions from the ERP arena. Zoho Social helps businesses control their social media marketing revenue and manage numerous tasks. Zoho Survey is a survey creation application that caters to the growing survey market. Zoho Meeting is an online meeting and collaboration tool.Overall, Zoho offers 17 productivity and collaboration applications at prices that are very affordable by traditional software standards.
The company also launched several applications during the COVID-19 pandemic to help different industries manage the impact of the virus.