The free option is available for up to three users. If you upgrade to a paid plan, several options offer plenty of additional features and add-ons, 6 days ago. Including its free plan, Zoho Social has six plans on offer, which is more than most of its competitors. Let's take a look at the pricing and features of these plans.
Your business will grow, your customer base will get bigger, and your sales force will expand - there will be a need for a better plan, and Zoho CRM can grow with you. For very small businesses that can't afford a large investment, the free version of Zoho CRM offers all the basic functionality a small business needs. For example, this tier allows you to live stream on supported channels, schedule retweets, schedule bulk posts, reply to messages through the Zoho platform, and pause and resume your campaigns. Zoho CRM deserves your attention if you're looking for a complete set of sales and marketing features, with enhanced productivity through automation and personalisation options.
Competitors such as Insightly and Agile CRM include bulk email campaigns in their free plans; the free Hubspot CRM also analyses email campaign performance, something Zoho CRM cannot do without integrating with Zoho Campaigns. Zoho CRM is a feature-rich solution, enhancing productivity with advanced personalisation and automation, but its complicated interface may deter new users. User creation in Zoho CRM is simple compared to Salesforce, and advanced filters make it easy to search. With automation and customer service features, Zoho is able to connect with your customers seamlessly and efficiently, whether they're in the office or on the go.
A variety of external integrations, including with other Zoho products, also contribute to a personalised experience. In the last year, Zoho CRM has seen improvements primarily in its workflow automation, email and social media integrations, as well as in the functionality of the Zia Intelligent Assistant. Zoho Standard offers features such as scoring rules, email analytics, workflow conversion, tags and groups, forms, single fields, custom reports and dashboards, as well as 100,000 records. Today no system is complete without a mobile app, and Zoho's app allows users to view leads, opportunities, accounts, tasks, contacts, messages, calls and more from their iOS or Android device.
Zoho Recruit combines a robust feature set with an intuitive user interface and affordable pricing to speed up and simplify the hiring process. Zoho Mail is one of the best email hosting services available, but there are some competitors to consider. Although the default list view, including multiple filters, feels a little clunky, Zoho CRM also includes a Kanban view segmented by pipeline stages, and a customisable Canvas view. While the automation section is one of the platform's most competitive features, it can also be difficult to find among Zoho CRM's many modules and settings.